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Customer Support &
Training
WKHI fulfills all your Internet needs with the same level of product
quality, service and commitment that has made us a leading provider of
integrated Internet solutions. We believe efficiency and effectiveness are
the key elements to achieving customer satisfaction. Our knowledgeable
technical service and support professionals are available 24 hours a day 7
days a week via our online help desk to help you achieve your goals.
You can immediately contact our support staff by:
1. Support Help Desk via on-line website 24/7
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Provides an easy to use administration interface
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Assigns unique reference numbers to each call
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Allows you to search any closed calls
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Allows you to easily modify any calls
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Provides access to complete searchable archives of all submissions
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Provides easy access to online manual and training center
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2. Phone Support: (904) 7712-9355 8:30 AM to
6: PM EST
3. To fax your request to our office: (904) 998-0600 24/7
4. Website Know How, Inc. offers website support agreements that are
comprehensive and flexible. We can provide your company with a full service
out sourced website IT department so you don't have to do anything other
than tell us what you want done. These agreements include full annual
maintenance, daily, weekly, monthly, quarterly and annual updates. This is
perfect for companies that sell products on the web but don't have the
in-house staff to manage and upload pictures/products on a regular basis.
This includes ecommerce inventor changes or transactional orders.
5. We also provide onsite and in house training. This can be provided as a
one on one service or group training class.
If service and support is important to your company then you want to call
Website Know How today. Call 904-712-9355 and speak to one of our
representatives. |
